Returns, exchanges and otherwise

Returns, Exchanges, and More - Your Hassle-Free Experience

At Dainty Hooligan LLC, your satisfaction is our top priority. We want you to love every stitch of your custom creation. Here's all you need to know about returns, exchanges, and other important information:

Returns Policy:

If, for any reason, you're not completely satisfied with your purchase, we accept returns within seven days from the date of delivery. Items must be in their original condition, unworn, and with all tags attached.

To initiate a return, please contact us within seven days of receiving your order. Our team will guide you through the process and provide you with the necessary details for a smooth return.

Exchanges:

We understand that preferences can change. If you wish to exchange an item for a different size, color, or style, please contact us within seven days of receiving your order. We'll assist you in making the exchange process quick and easy.

Made-to-Order Items:

Please note that items marked as "made-to-order" are crafted specifically for you. As such, these items are not eligible for returns unless there is a defect in craftsmanship or a mistake on our part.

Refunds:

Refunds will be processed within seven days of receiving the returned item. Please allow additional time for the refund to reflect in your account.

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a return and replacement or issue a refund, depending on your preference.

Contact Us:

For all inquiries related to returns, exchanges, or any other concerns, please contact us or send an email to daintyhooliganllc@gmail.com.

Thank you for choosing Dainty Hooligan LLC!

We appreciate your trust in our craftsmanship. If you have any questions or need further assistance, our dedicated team is here to help. Your seamless experience is our commitment.

Happy shopping!

Dainty Hooligan LLC Team

how to measure yourself

Measuring Guide for Custom Creations - Dainty Hooligan LLC

Accurate measurements are essential to crafting garments that fit you perfectly. Follow our step-by-step guide to measure yourself at home for a seamless and personalized experience:

1. Gather Your Tools:

  • Use a flexible measuring tape for precision.
  • Wear form-fitting clothing to ensure accurate measurements.
  • Have a friend or family member assist for challenging areas.

2. Bust:

  • Wrap the tape around the fullest part of your bust.
  • Ensure the tape is parallel to the ground and snug but not tight.

3. Waist:

  • Locate the narrowest part of your waist, typically above your belly button.
  • Wrap the tape around, ensuring it sits comfortably.

4. Hips:

  • Measure around the fullest part of your hips and buttocks.
  • Keep the tape parallel to the ground.

5. Shoulder Width:

  • Measure across the back, from the edge of one shoulder to the other.

6. Sleeve Length:

  • Bend your elbow slightly.
  • Measure from the center of your back, across the shoulder, and down to the wrist.

7. Arm Circumference:

  • Measure around the fullest part of your upper arm.

8. Dress/Pants Length:

  • For dresses, measure from the base of your neck down to the heel of your foot.
  • For pants, measure from your natural waist to the desired hemline.

9. Inseam:

  • Measure from the crotch to the desired length for pants. (usually to your heal, standing on the tape measure helps in the area)

10. Neck:

  • Measure around the base of your neck, where a collar would sit comfortably. (this is usually your collar bone) 

11. Height:

  • Stand against a flat surface with your heels together.
  • Measure from the top of your head to the floor.

Additional Tips:

  • Keep the tape snug but not tight for accurate measurements.
  • Stand naturally with a relaxed posture during measurements.
  • Double-check each measurement for accuracy.

Contact Us: If you have any questions or need guidance during the measuring process, feel free to contact us. We're here to ensure your custom creation fits you perfectly.

Thank you for choosing Dainty Hooligan LLC. Your measurements are the foundation of your unique, tailored experience!

Size information

 Keep in mind that sizing may vary between brands, so it's always a good idea to check the specific measurements provided by the brand or seamstress. Also, remember to measure yourself or your child wearing similar undergarments to what you plan to wear with the final garment.

 

 If you have any questions or need assistance, feel free to reach out to us at Dainty Hooligan LLC. We're here to help!

Disclaimer

Materials and Items Disclaimer - Dainty Hooligan LLC

At Dainty Hooligan LLC, we want to ensure transparency and clarity in every aspect of our service. Please take a moment to read and understand the following disclaimer regarding materials and items:

1. Fabric Variations:

  • Fabrics used in our creations may have subtle variations in color, texture, and pattern. These differences are inherent to the nature of textiles and contribute to the uniqueness of each piece.

2. Customization:

  • Every item is handcrafted to your specifications. While we strive to replicate your desired design, small variations may occur, adding a bespoke touch to your creation.

3. Material Availability:

  • Some materials featured in our designs may be subject to availability. In the event of material unavailability, we will communicate alternatives and seek your approval before proceeding.

4. Limited Liability:

  • Dainty Hooligan LLC is not liable for any allergic reactions or sensitivities to materials used in our creations. It is the customer's responsibility to communicate any allergies or sensitivities to us prior to the production of an item.

5. Care Instructions:

  • Care instructions provided on our care tab with each item must be followed to maintain the quality and longevity of the piece. Failure to adhere to care guidelines may affect the appearance and durability of the item.

6. Measurement Accuracy:

  • Measurements provided by customers for custom-made items are crucial to achieving a perfect fit. It is the customer's responsibility to ensure accurate measurements are provided. [Your Business Name] is not responsible for inaccuracies resulting from incorrect measurements.

7. Returns and Refunds:

  • Please refer to our Returns, Exchanges, and More page for information on our policies regarding returns, exchanges, and refunds.

By engaging in business with Dainty Hooligan LLC, you acknowledge and agree to the terms outlined in this disclaimer. If you have any questions or require clarification on any matter, please do not hesitate to contact us.

Thank you for choosing Dainty Hooligan LLC. We appreciate your trust in our craftsmanship.

Care Instructions

Clothing Care Instructions - Dainty Hooligan LLC 

Taking proper care of your garments ensures they remain as stunning as the day you received them. Please follow these care instructions for different materials commonly used in our creations:

1. Cotton:

  • Machine wash in cold water with similar colors.
  • Use a gentle cycle and mild detergent.
  • Tumble dry on low heat or hang to air dry.
  • Iron on medium heat if needed.

2. Silk:

  • Dry clean or hand wash with a mild detergent in cold water.
  • Gently squeeze excess water out – do not wring.
  • Dry flat on a clean towel, away from direct sunlight.
  • Iron on low heat with a pressing cloth.

3. Linen:

  • Machine wash in cold or lukewarm water with a gentle detergent.
  • Tumble dry on low heat or hang to air dry.
  • Iron while slightly damp for best results.

4. Wool:

  • Dry clean or hand wash in cold water with a wool-friendly detergent.
  • Gently press out excess water, do not wring.
  • Dry flat on a clean towel, reshaping if necessary.
  • Use a steamer or iron on low heat with a pressing cloth.

5. Polyester/Blends:

  • Machine wash in cold water with similar colors.
  • Use a gentle cycle and mild detergent.
  • Tumble dry on low heat or hang to air dry.
  • Iron on low to medium heat.

6. Denim:

  • Turn inside out before washing in cold water.
  • Use a gentle detergent and avoid fabric softeners.
  • Tumble dry on low heat or hang to air dry.
  • Iron on medium to high heat if desired.

General Tips:

  • Fasten buttons and zippers before washing to avoid snagging.
  • Remove accessories or detachable elements before washing.
  • Store garments in a cool, dry place away from direct sunlight.

Remember, each garment may have specific care requirements, so always refer to the care label attached to your item. If you have any questions or need further assistance, feel free to contact us.

Thank you for choosing Dainty Hooligan LLC. We appreciate your commitment to preserving the beauty of your bespoke creations.

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